Frequently Asked Questions

How will Export Navigator help my business access new markets?

Our export advisors are here to help you expand your market by exporting. We provide free one-on-one guidance and support to help your business export.

We help businesses grow beyond B.C. by:

  • Helping you set and achieve realistic goals
  • Helping you create an export plan
  • Connecting you with appropriate contacts
  • Matching them with the right resources at the right time
  • Being a source of encouragement, guidance, and expertise

Who is eligible to join the program?

Export Navigator is available to businesses that are growth-orientated and located in the following regions of B.C:

  • Cariboo & Northeast B.C.
  • Kootenay Boundary
  • North Okanagan
  • Pacific Northwest
  • Vancouver Island North
  • Vancouver Island South

The program does not serve Greater Vancouver or Greater Victoria — there are other services available and you can contact Small Business BC to find out more.

Under-represented groups in business are important to us, and to deliver appropriate support, we offer specialized services for women, youth and Indigenous-owned businesses.

How do I know if my business is ready for Export Navigator?

To make the most of Export Navigator, you will need to be prepared to commit the time and resources necessary to grow your business. This includes the research, planning, and implementation of a market strategy. If you’re ready to scale-up operations, adapt to new markets, and are financially prepared for expansion, then we encourage you to enquire about the program.

How do I apply to join the program?

The first step is to fill out our find an advisor form. One of our export advisors will then be in touch to chat with you about your business needs and ambitions. Even if you are not accepted onto the program, we will clearly lay out the steps you need to take to get there.

I have questions about the program, how do I get in touch?

We will be happy to answer any questions you might have about the program. Please get in touch through our contact us form and we will respond promptly.

How quickly will I start exporting?

It depends on your business, your stage in the exporting process, and your current access to resources. Our goal is to make the process of expanding your market as simple and as clear as possible. We will work with you to set and achieve realistic goals.

Is there a fee to participate in the Export Navigator program?

Export Navigator is available at no charge to B.C. businesses. The program is funded by the Government of Canada and the Province of B.C. and is delivered through Small Business BC and Community Futures.

How do I receive help if Export Navigator isn’t available in my area?

Businesses in Greater Vancouver and Greater Victoria can access a range of export services, education, and resources through Small Business BC.

I still have questions.

Ask us here.