Frequently Asked Questions

How will Export Navigator help my business access new markets?

Our Export Advisors are here to help you expand your market by exporting. We provide free one-on-one guidance and support to help your business export.

We help businesses grow beyond B.C. by:

  • Helping you set and achieve realistic goals
  • Helping you create an export plan
  • Connecting you with appropriate contacts
  • Matching you with the right resources at the right time
  • Being a source of encouragement, guidance, and expertise

Who is eligible to join the program?

Export Navigator is available to businesses located in B.C. that have a product or service that’s scalable to export. If your business is growth-oriented and has potential to reach new markets, you may be eligible for the program.

How do I know if my business is ready for Export Navigator?

To make the most of Export Navigator, you will need to be prepared to commit the time and resources necessary to grow your business. This includes the research, planning, and implementation of a market strategy. If you’re ready to scale-up operations, adapt to new markets, and are financially prepared for expansion, then we encourage you to enquire about the program.

How do I apply to join the program?

The first step is to fill out our find an advisor form. If your business is eligible for Export Navigator, one of our Export Advisors will reach out to learn more about your business.  

How quickly will I start exporting?

It depends on your business’s export-readiness assessment and your current access to resources. We will work with you to ensure your business progresses through the stages of export planning at your own pace.

Is there a fee to participate in the Export Navigator program?

Export Navigator is available at no charge to B.C. businesses. The program is funded by the Government of Canada and the Province of B.C. and is delivered through Small Business BC and Community Futures.

How do I receive help if I don’t qualify for Export Navigator?  

Anyone can access our free e-courses, exporting webinars, and other useful resources on our website. Sign up for our newsletter here to stay in the loop on program updates and upcoming events. 

For general business support, Small Business BC offers a vast range of services in areas such as market research, business planning, and more. 

I still have questions about the program. How do I get in touch?

We’re happy to answer any questions you might have about the program. Please get in touch through [email protected] or call 1-800-667-2270 and we will respond promptly.